profile

In Memoriam: Peter Serratore Remembered as Team Player, Loyal Supporter

In Memoriam: Peter Serratore Remembered as Team Player, Loyal Supporter

Peter Serratore, who began in the industry in the late 1970s and was a top sales rep at Holiday Products for more than 20 years, passed away on Dec. 22.

Born in suburban Philadelphia, Pete moved to Los Angeles in the late 1970s and quickly found work in the warehouse of Marlan Distributing. He later moved to CPLC, where he met colleagues who would become lifelong friends. For more than 20 years, he was a top sales rep at Holiday Products, and though he left the company in March of 2016 remained proud of his contributions to their success.

Pete was also very creative. He was instrumental in coming up with titles, marketing tag lines and sales promotions. He was a true team member and contributed in every way possible. -Susan Colvin, CalExotics

In 2011, Pete lost his sight due to a rare genetic disease; what he did not lose were his keen instincts, warmth and generosity, and quick humor. He was preceded in death by two of his best friends from the industry, Cory Ipson and Christian Mann, with whom he loved attending hockey games and concerts. He leaves behind a daughter, Angela, who lives in New York City, and countless friends and relatives who will miss him dearly.

Susan Colvin, founder and CEO of CalExotics, offered the following words: “Pete Serratore, Cory Ibson, Helene Kusens and Al Ornstein made up the most amazing team of sales associates at CPLC and Video Team. All four were smart, ambitious and competitive. When you add in Chris Mann who managed Video Team, it was a group of incredible personalities and a lot of fun. It was an exciting team to work with and it’s so sad that the last of the team members, Pete, has passed away.

“Pete was an amazing father. He raised his daughter Angela on his own and he made it clear that Angela was his No. 1 priority. Many times Angela visited us when the babysitter didn’t show up or school was out. Pete managed to help his customers and still make Angela feel that she was No. 1.

“Pete’s customers loved him! They were loyal and trusted him. Pete recommended products, made sure his customers’ products were shipped first and considered his customers close friends. When CPLC ended, Pete went to work for Holiday Products and every customer followed him. They wouldn’t have it any other way. If Pete was out for a day to take care of Angela, customers told us they’d wait to order until Pete returned. He really built friendships that are so rare.

“Pete was also very creative. He was instrumental in coming up with titles, marketing tag lines and sales promotions. He was a true team member and contributed in every way possible.”

“Although it’s been 23 years since Pete and I worked together, we’ve always stayed in touch. I’m thankful for his friendship and his incredible support of CalExotics. Pete is tremendously missed. Thank you, Pete for all of the great years together.”

An email account has been set up in Serratore’s honor: serratorecondolences@gmail.com.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

profile

WIA Profile: Stefanie Neumann

It takes an ever-smiling face and a constantly creative mind to keep a retail outfit up and running. Luckily for TAF Distribution, regional manager Stefanie Neumann has endless good vibes and smart decisions to boost business and staff relations at the company’s retail chain.

Women In Adult ·
profile

Dr. Tush's Brings Anal Care to the Forefront

Few personal health products have inspired descriptions quite so bold as “If Neosporin and Aquaphor had a baby, and that baby became a crime-fighting superhero for your skin.” Then again, even fewer can live up to their own hype.

Colleen Godin ·
opinion

Tips for Promoting Inclusivity, Accessibility in Adult Retail

Walking into an adult store or browsing a retail website should feel like an invitation — an open, shame-free space to explore pleasure and identity. But for many of us, that’s not the reality. As a queer, nonbinary and physically disabled person, I’ve spent years navigating physical and digital spaces that weren’t built with people like me in mind.

Hail Groo ·
opinion

Tips for Reinvigorating Marketing Strategy by Tapping Into Online Feedback

For the past 50 years or so, the pleasure industry has worked tirelessly to increase public acceptance of sex toys. We’ve done an incredible job, and that progress has only accelerated since I first started out working the sales floor at Babeland nearly 20 years ago.

Sarah Tomchesson ·
opinion

The 'Wall of Shame' in Adult Retail: Deterrent or Dilemma?

Retail theft affects all kinds of businesses, but adult retailers face unique challenges when it comes to loss prevention. One of the more controversial strategies some retailers have adopted is the “wall of shame,” a public display of shoplifters caught in the act.

Rin Musick ·
opinion

Mitigating Retail Shrink Through Intelligent Video Solutions

Retail shrink isn’t just a cost of doing business — it’s an existential threat. Theft, fraud, operational inefficiencies and employee mismanagement chip away at profits in ways that many business owners don’t even realize.

Sean Quinn ·
opinion

The Power of Authenticity in Selling Pleasure Products

I’ve been working in the pleasure industry for more than two decades. For a significant chunk of that time, I thought that to be successful in sales, I had to fit a mold. I assumed that selling meant following a formula: say the right things, use the right voice and present myself in a way that was guaranteed to convert.

Kimberly Scott Faubel ·
profile

Dennis DeSantis on Building a Blockbuster Career in Adult Retail

The adult industry and the mainstream Hollywood scene often intersect, and few executives are more familiar with that crossover than Dennis DeSantis.

Ariana Rodriguez ·
profile

'Pleasure Professionals Place' Facebook Group Marks 5 Years of Fostering Connections

Where can you find the pleasure industry’s most tantalizing, trending and relevant conversational banter? For once, we’re not talking about a trade show after-party!

Colleen Godin ·
opinion

How Cannabis Culture Is Reshaping Sexual Wellness, Pleasure

April is a month of celebration: Lovers Day, Earth Day… and 4/20. Once a subculture symbol, “420” has evolved into a movement that bridges cannabis advocacy, wellness and an increasingly vital discussion around sexual health and pleasure.

Ian Kulp ·
Show More